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About Support


Look over what you are doing again and be sure you did not miss a step. If that does not help, review the help pages and FAQ first. Many common questions are already covered there.

Contact our support service


If you still have questions or comments, use the form below. We normally answer within a few hours during working days, and registered users have first priority.

When contacting technical support


Name, company, and contact information.
Product serial number or your order number to verify support eligibility.
Product name, version and sub-version.
Operating system and network system.
A detailed description of the problem, including how to reproduce it if possible.

Please use the form below to contact us, or click here to send email directly from your email client.

Contact Form

Complete the form below to contact us with your comments and questions. Bold fields are required.








 

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